Agenda: Datos Insights' Retail Bank Transformation Americas 2026

Monday, June 8, 2026
3:00 PM - 4:30 PM	Women in Retail Banking Networking Reception and Panel
4:00 PM - 4:30 PM	Arrival and Registration
4:30 PM - 5:30 PM	Innovation Showcase Presentations
5:30 PM - 7:00 PM	Welcome Reception
Tuesday, June 9, 2026
8:00 AM - 8:45 AM	Breakfast
9:00 AM - 9:15 AM	Welcome Remarks
9:15 AM - 9:35 AM	Industry Keynote
9:35 AM - 9:55 AM	Plenary Session
9:55 AM - 10:15 AM	Datos Keynote
10:15 AM - 10:35 AM	Plenary Session
10:35 AM - 11:00 AM	Networking Break
11:00 AM - 12:00 PM	Technology & Platform Enablement Digital Decisioning & Onboarding Gilles Ubaghs - Datos Insights	The Evolution of Customer Expectations Personalization and Trust: Delivering Relevance Without Crossing the Line David Albertazzi - Datos Insights
12:00 PM - 1:00 PM	Lunch & Roundtable Discussions
1:00 PM - 2:00 PM	Technology & Platform Enablement Balancing Security and Frictionless Customer Service Gillian Shaw - Datos Insights	The Evolution of Customer Expectations The Blurred Lines of SMBs Gilles Ubaghs - Datos Insights
2:00 PM - 2:15 PM	Movement Break
2:15 PM - 3:15 PM	Technology & Platform Enablement AI Implementation & Strategy Emily Beeby - Datos Insights	The Evolution of Customer Expectations Consumer Branch Expectations and Needs Gillian Shaw - Datos Insights
3:15 PM - 3:45 PM	Expo Exploration Break
3:45 PM - 4:45 PM	Technology & Platform Enablement Partnerships and Integration: Building Scalable Ecosystems Without Losing Control David Albertazzi - Datos Insights	The Evolution of Customer Expectations Balancing Operational Efficiency with Service Delivery Rob Swallow - Datos Insights
4:45 PM - 4:55 PM	Closing Remarks
4:55 PM - 6:00 PM	Networking Reception