Date
Tuesday, November 19, 2024
Time
4:40 PM - 5:20 PM
Name
Track 1 Presentation - Enhancing ATM Customer Experience Through Software Innovation
Description

Enhancing ATM Customer Experience Through Software Innovation

The key to innovating the ATM experience is software. As consumers increasingly embrace more personalized and innovative ATM experiences, explore how technologies such as XFS4IoT, Biometrics, specialized hardware, remote teller features, integration with mobile and web channels and, of course, AI can all help bring a better experience to the ATM.

Moderator:
Tom Hutchings, Head of RBR Data Services, Datos Insights 
Speakers:
Kader Baadoud, Deputy CEO, KAL
David Novotny, Product Owner ATM, Česká spořitelna , Czech Republic 

Angeliki Ksona, Head of Self-Service Banking, National Bank of Greece, Greece