From RPA at Scale to AI-enabled Operations
Building a successful RPA transformation within a financial ecosystem requires leaders to establish trust by clearly defining roles and responsibilities, demonstrating tangible value, and actively enabling people to participate in the transformation journey. Leaders must also remain patient and resilient when transformation outcomes take longer than expected, resisting the pressure to focus solely on short-term targets. Ultimately, the most critical investment in any transformation programme is in people—empowering, developing, and trusting them to create sustainable and lasting change.
Dr. Adil Döşeyen (Kuveyt Türk)


Build or Partner? How Open Banking Regulation Can Launch European Banks Forward
Open banking regulation is set to reshape how European banks operate, and 2027 is shaping up as the year banks must decide how to respond. In this session, Nicolas de Genot de Nieukerken of SBS looks at the prospective impact of the FiDA and PSD3 initiatives on banks across the EU, and at how the requirements can become more than a compliance exercise. Drawing on the more advanced open banking market in the UK, he explores how banks that tackle these changes early are better placed to decide when to build in-house and when to partner.
Nicolas de Genot de Nieukerken (SBS)


Starting From Scratch: How Komerční banka underwent total digital transformation
Since 2019, Komerční banka has been rebuilding its IT from the ground up. The bank has now built and migrated to a greenfield platform, radically simplified its products, processes and systems, and reached its strongest IT position yet. In this session, Margus Simson shares the practical lessons from that journey: the challenges, the successes, and how to win and hold the conviction of boards and management when IT transformation becomes an organisational priority. Transformation at scale works when leadership trust and commitment never waver.