Implementing Data Strategies and Leveraging AI to Advance Customer Experience

By harnessing the value of customer data, financial institutions can provide personalized interactions through each channel, elevating the value of the customer's relationship with the financial institution to the level of a trusted financial advisor: "Know me, protect me, look out for me." This roundtable, co-moderated by Stewart Watterson, Strategic Advisor, Datos Insights and Shantala Sadananda, President, BFS, CME & Emerging Markets SBUs, Innova Solutions, will enable participants to explore the most effective ways to leverage AI technology and how to balance innovation with regulatory compliance.

Moderator:
Stewart Watterson, Strategic Advisor, Datos Insights
Speaker:
Shantala Sadananda, President, BFS, CME & Emerging Markets SBUs, Innova Solutions

Participation limited to financial institutions. Lunch will be served. Ideal participants are executives in digital banking, analytics, and information technology roles.