Agentic AI is reshaping insurance operations, shifting organizations from fragmented workflows to systems that orchestrate and execute work across functions. This session explores how insurers, brokers, and MGAs are embedding AI as an execution layer across underwriting, claims, and finance.

Through real-world examples, we examine how organizations are moving from targeted use cases to broader operational impact, what it takes to scale from pilots to production, and how leaders are redefining roles, workflows, and governance to support this shift.