Full Name
Jane Kealy
Job Title
Group Director Customer Outcomes
Company
Bank of Ireland
Speaker Bio
Jane is an experienced and knowledgeable leader in the Banking industry having held a range of strategic roles in a number of financial institutions in Ireland. Her expertise spans commercial, product, customer experience and digital transformation roles.
Jane currently holds a Groupwide role at Bank of Ireland leading the delivery of a culture of good customer outcomes across the four million consumer, commercial and corporate customers of the bank. A key pillar of the Bank’s strategy is to support their customers’ journey to Financial Wellbeing. This strategy combines technology with the human touch to support and educate customers and broader society on the importance and relevance of financial literacy and financial inclusion. Bank of Ireland ranks as the number #1 Bank in Ireland recognised for Financial Wellbeing.
Jane currently holds a Groupwide role at Bank of Ireland leading the delivery of a culture of good customer outcomes across the four million consumer, commercial and corporate customers of the bank. A key pillar of the Bank’s strategy is to support their customers’ journey to Financial Wellbeing. This strategy combines technology with the human touch to support and educate customers and broader society on the importance and relevance of financial literacy and financial inclusion. Bank of Ireland ranks as the number #1 Bank in Ireland recognised for Financial Wellbeing.
Speaking At