Date
Tuesday, November 19, 2024
Time
2:30 PM - 3:10 PM
Name
Track 2 Presentation - Reaping The Rewards of Digitized Onboarding
Description

Reaping The Rewards of Digitized Onboarding

Explore how modern digital onboarding drives customer acquisition and retention in banking. Learn how personalization, automated processes, and seamless omnichannel experiences create opportunities for cross-selling while building stronger customer relationships. Learn how leading institutions leverage technology to reduce attrition through streamlined documentation, digital authentication, and real-time support.

Moderator:
Stewart Watterson, Strategic Advisor, Datos Insights 
Speakers:
Rob Wint, Senior Product Director, Temenos, UK 
Steve Robson, HSBC, UK
Theodosis Theodosiou, Bank of Cyprus