Date & Time
Wednesday, June 18, 2025, 11:30 AM - 11:50 AM
Name
Bank Case Study – Scotiabank
Description
Designing Human Centered AI Financial Experiences
This presentation explores human-centered design for AI experiences, balancing the transformative power of new and rapidly changing technology with ethics to create systems that build trust, respect human agency and enhance customer experience.
Pamela Hilborn - Scotiabank
Chairs: Matt Kamisher-Koch - Datos Insights, Ariana-Michele Moore - Datos Insights