Refine Intelligence helps banks move to a new paradigm of fighting financial crime by ‘catching the good guys.’ Most AML alerts are triggered by legitimate life stories such as buying/ selling a house or car, paying tuition or renovation projects. Refine offers an advanced customer engagement platform for collecting transaction context; and an AI solution that automatically identifies the legitimate customer activity behind transaction monitoring alerts. These unique “greenflagging” solutions allow AML teams to rapidly clear away false alarms and focus on activities that are really unexplained. Additional playbooks for EDD, scams, check fraud and other areas are available.