AI technologies show now sign of losing their momentum as the pace of change and advancement accelerates at rates most FIs struggle to keep up with. That AI will continue to have profound impacts on commercial banking is without doubt – what’s less clear is what exactly will this look like, and what does this mean longer term for FIs and their customers. This panel will look at where AI technologies stand today, bank experiences to date, pitfalls, opportunities and the strategic implication that banks need to focus on today to better build the future.