Date & Time
Tuesday, June 4, 2024, 1:50 PM - 2:30 PM
Name
Track 1 Fireside Chat - 1)Expanding Customer Access with Unique Approaches to Branch Transformation and Case Study 2)​​​​​​​How Rockland Trust is Modernizing Branch Operations
Description

Expanding Customer Access with Unique Approaches to Branch Transformation
Fireside Chat

With today’s technology and distribution options, financial institutions can redefine their branch strategy by using both interactive self-service AND expanding access with branded ATMs. Join NCR Atleos as we present case studies on how financial institutions are leveraging this approach as part of their strategies. 

Chair:
Tom Hutchings, Head of RBR Data Services, Datos Insights
Speakers:
Lauren Morrison, Vice President of Card Products and Services, VyStar
Steve Nogalo, General Manager, North America, NCR Atleos
Steve Pierce - VP, Innovation, Black Hills Federal Credit Union



How Rockland Trust is Modernizing Branch Operations
Case Study

Hear how Rockland Trust is using new tools in branch operations to improve execution, reduce audit risk and free up branch employees time for more customer facing activities. This session will be introduced by Pete Daugherty, Solutions Consultant, Financial Services, Zebra Technologies.

Chair:
Tom Hutchings, Head of RBR Data Services, Datos Insights
Speakers:
Jennifer Banks Goulart, VP, Branch & Security Operations, Rockland Trust