Delivering Key Digital Capabilities to Provide Seamless Connected Channels

At the helm of Truist’s client journey strategy for small business banking, Eddie will discuss how the bank continues to deliver key digital capabilities to ensure it is providing seamless connected channels that meet clients when, where, and how they desire through innovative technology and touch.

Chair:
Rowan Berridge, Senior Manager, Datos Insights
Speaker:
Eddie Lopez, SVP, Head of Client Journey, Small Business, Truist