Is Your Bank Providing Excellent Customer Experience at Its ATMs?

As banks continue to reduce their physical footprint, providing excellent customer service through their remaining touchpoints is becoming ever more important. This session provides a research-based view of how banks are enhancing customer experience through advanced functionality at their ATM estates.

Chair:
Tom Hutchings, Head of RBR Data Services, Datos Insights
Speaker:
Rowan Berridge, Senior Manager, Datos Insights