Notch is a platform for building and managing AI agents for regulated industries, covering the full spectrum of your operation. Our agents work with your customers across voice, chat, and email, serve as internal co-pilots alongside your team, and automate back-office tasks like payment disputes, KYC verification, intelligent case routing, and real-time insights—and everything in between.

Every agent is orchestrated by ADAM, our operating layer that reads every interaction, identifies patterns in escalations, and builds new agents to close the gaps. Your automated footprint compounds. Your exception volume shrinks. Every decision is auditable and defensible to regulators and auditors, before they ask.

Our founding team ran a specialty MGA. We know what it takes to operate in a regulated industry from the inside.