This roundtable explores the evolving landscape of retail banking, emphasizing the need for financial institutions to bridge physical and digital channels. Key topics include sustainability, resilience, regulation, inclusion, and consumer choice. The importance of branch automation, operational efficiency, and seamless omnichannel experiences is highlighted, alongside the role of artificial intelligence in enhancing customer engagement. The roundtable also features industry insights, case studies on shared ATM infrastructure, and the benefits of integrated solutions for future-proofing banking operations.

Hosted by Matt Phillips, Head of Banking, Northern Europe, Diebold Nixdorf
Co-hosted by Rowan Berridge, Senior Manager, Banking Automation Lead - Datos Insights