James Popalis is VP of Omni-Channel Strategy at Scotiabank, where he leads transformative initiatives across distribution, digital, and advisory channels. With deep expertise in retail banking, client experience, and P&L performance, James has launched industry-first platforms, optimized networks, and built high-performing teams. An MBA, CFP, and former D1 football player, he champions progressive, disruptive technology to elevate client and advisor experiences and drive the banking experience forward into the future.