Date & Time
Tuesday, June 17, 2025, 3:30 PM - 4:10 PM
Name
Roundtable Discussion - Balancing Security, Technology, and Customer Experience
Description

In this discussion will examine the evolving landscape of financial fraud, exploring how technologies can enhance real-time detection capabilities while maintaining customer satisfaction. Discussions will address the human impact of fraud, strategies for cross-institutional collaboration, implementing effective authentication processes, balancing security with user experience, and leveraging technology to combat increasingly sophisticated scams while building customer trust.
Chaired by Will Devlin Devlin - MessageGears