Date & Time
Tuesday, June 17, 2025, 1:20 PM - 2:00 PM
Name
Roundtable Discussion - Balancing Security, Technology, and Customer Experience
Description

In this discussion will examine the evolving landscape of financial fraud, exploring how technologies can enhance real-time detection capabilities while maintaining customer satisfaction. Discussions will address the human impact of fraud, strategies for cross-institutional collaboration, implementing effective authentication processes, balancing security with user experience, and leveraging technology to combat increasingly sophisticated scams while building customer trust.
Hosts: Will Devlin Devlin - MessageGears 
Ron van Wezel - Datos Insights