Presentation  – Footprint to Fingerprint: Generational-First Branch Transformation
Bank branches aren’t disappearing—they’re transforming. This session explores how collaborative design, engaged teammates and seamless technology come together to reimagine the branch as a modern hub for connection, not just transactions. 
Haley Keck - Truist
Chairs: Rowan Berridge - Datos Insights, Rob Swallow - Datos Insights

Presentation  – The Rise of Non-Card Payments: Opportunities and Challenges
The payments landscape is transforming at unprecedented speed, with digital payments set to create a massive $20 trillion growth opportunity by 2029. As digital wallets rapidly displace traditional cards and BNPL reshapes consumer spending habits, retail banks face critical decisions about infrastructure, partnerships, and competitive positioning. In this session, we look at cutting edge data from Datos Insights’ recently published Global Digital Payments study to assess the size of the opportunities and challenges ahead.
Matt Kamisher-Koch - Datos Insights
Chairs: Rowan Berridge - Datos Insights, Rob Swallow - Datos Insights