In a hard market defined by rising loss costs and increased pressure on claims teams, insurers are turning to agentic AI to help drive faster, more confident decisions. This roundtable, co-moderated by Tom Wilde, CEO of Indico Data, explores how agentic AI—combining task automation with contextual decision-making—are reshaping claims intake, triage, and adjudication.​

We’ll look beyond simple extraction to examine how AI agents are surfacing insights from unstructured documents, standardizing complex inputs like loss notices and medical reports, and reducing cycle time without sacrificing control or accuracy. From straight-through processing to human-in-the-loop validation, we’ll discuss what’s working, where trust gaps remain, and how claims leaders are structuring their decision supply chains to adapt.