This roundtable, co-moderated by Kurt Schulenburg, Managing Director, Insurance Platform Practice Lead at Accenture, addresses the complex challenge of legacy system modernization while maintaining operational stability in insurance. With 249 legacy modernization mentions across 108 L/A/B companies and 167 digital transformation references in P&C, carriers face the fundamental "modernization paradox" of needing to rebuild systems without disrupting ongoing operations. Participants will exchange insights on the strategic shift from legacy admins and ecosystems to more modern approaches accounting for cloud migration realities, and API investment priorities across customer-facing, partner, and internal system connectivity.​

Through collaborative discussion, the group will tackle critical challenges including building compelling business cases when immediate costs are clear but long-term benefits are harder to quantify, escaping decades-old vendor lock-in without operational chaos, and maintaining security during hybrid legacy-modern environments. The conversation will explore change management complexities, optimal modernization sequencing strategies for core systems, and defining success metrics beyond traditional IT measures to demonstrate transformation value to C-suite executives.