This carrier-only meeting provides CIOs and COOs an opportunity to explore AI implementation and results through carrier CIO case studies, lightning-round analyst insights, and panel discussions on where AI is delivering success today and building innovation capabilities. Participants will learn and share which AI initiatives are delivering measurable business value, which ones are burning the budget, and what's next in AI transformation for 2026 and beyond. The meeting will cover an AI clarity framework distinguishing analytical, generative, and agentic AI from rebranded RPA, moving beyond data storage to strategic activation, and addressing the dual challenge of demographic workforce shifts and AI-driven role displacement.

Key focus areas include how AI impacts entry-level hiring and career development, building adaptive teams for continuous technological evolution, reshaping technology leadership roles, and transforming stakeholder experiences across customer, agent, and internal interactions.