Dr. Wendy Douglas is the Head of BSA/AML Program Management at Flagstar Bank. Wendy is a transformational financial crimes and compliance executive with over 21 years of experience in AML/BSA risk, regulatory relations, and investigations. She has held senior leadership roles at Bank of America, Wells Fargo, and KeyBank, where she developed and led enterprise-wide programs in enhanced due diligence, internal investigations, UDAAP compliance, conduct management and financial crimes audit. Wendy has a proven track record in building high-performing teams, managing regulatory exams, and designing strategic compliance frameworks. Her academic background includes a Ph.D. in Public Policy, ACAMS, Certificate in the Psychology of Leadership and multiple curriculum development roles in financial investigations and criminal intelligence. She is a published author and a recognized leader in organization leadership, educational development, and compliance.